Bifrost Customer Management
Bifrost Customer Management lists the Customers of a Partner with their rate-limit tier and month-to-date usage, and is where the Partner invites and cancels its customers. It opens from Customer Management on the Bifrost Setup page and requires the Partner role and licence administration permission.
A Vendor opens it only from View Customers on Partner Management, for the customers of the selected Partner. That view is read-only: Invite Customer and Cancel Customer are not offered. A Vendor that is not also a Partner does not see Customer Management on Bifröst Setup.
The View field at the top shows whose customers are listed.
Columns
| Field | Description |
|---|---|
| Company Name | The customer company. |
| Environment Name | The Business Central environment of the company. |
| Approved At / Approved By User Id | When and by whom the customer accepted the Partner relationship. |
| Rate Limit Tier / Rate Limit Per Day | The tier the customer chose and the messages per 24 hours it allows for the customer's sandbox usage on the public Bifröst MCP server. Free, 1,000 messages, is the default. Production usage is not rate-limited. |
| Above Free Tier | The customer chose a tier above Free. |
| User Msgs MTD / App Msgs MTD | User and App Registration messages used this month. |
| Internal Messages MTD | Messages this month by people in this customer when it is your own tenant. Reported separately from customer usage. |
| Demo Messages MTD | Messages this month by people in this customer when you marked it as a demo environment. Reported separately from customer usage. |
| Support Messages MTD | Messages this month by your users working in this customer through a delegated partner plan. Reported separately from customer usage. |
Actions
| Action | Description |
|---|---|
| Refresh | Reloads the list. |
| View Usage | Opens the usage entries of the selected customer. |
| Invite Customer | Partners only, on their own customers. Opens Invite Customer. |
| Cancel Customer | Partners only, on their own customers. Ends the relationship with the selected customer, with an optional reason. On the customer's next Sync it returns to the Prepaid license. |
Only active customers are listed; a cancelled customer disappears from the page, but its usage up to the cancellation stays in the usage entries. See Charge types on Subscription.